Nick Guidry, MBA, M.Ed., SHRM-SCP
C3 Contractor Relationship Manager

In the fast-moving world of commercial construction, delivering projects on time and with top-notch quality is crucial for success. An essential part of achieving this lies in using effective workforce development practices. By using modern methods and tools like workforce management software and strategic planning, commercial construction contractors can make their workforce better, boost productivity, and ultimately make projects even better. Let's explore how these practices can transform the commercial construction industry.
 

1. Embracing Workforce Management Software: An important aspect of efficient workforce development is using workforce management software. This advanced tool gives contractors real-time updates on their craft workforce. It makes communication easier, helps with quick decisions, and deals with unexpected challenges. By keeping all data and resources in one place, contractors can make smart choices quickly, leading to better project coordination and improved outcomes.
2. Replacing Manual Processes: Gone are the days of using slow manual processes like spreadsheets and paper-based systems. Those old ways take up a lot of time and resources, leading to mistakes and inefficiencies. By switching to digital workforce management solutions, contractors save time, reduce paperwork, and avoid miscommunication. This modern approach means smoother project workflows and better project results.
3. Building a Diverse Talent Pool: A crucial part of workforce development is having a diverse talent pool of skilled professionals, including craft workers. This dynamic talent pool allows construction companies to find the right experts for specific projects. With access to a wide range of highly skilled craft workers with broad capabilities, contractors can use resources wisely, making sure the right people are doing the right jobs. This targeted approach boosts productivity and creates an environment of expertise and excellence.
4. Strategic Workforce Planning: Effective workforce development means planning. By predicting project needs and matching talent accordingly, construction companies can prevent delays and resource shortages. Being proactive in workforce planning helps meet project goals on time and improves overall project results. This process also involves the recruiting, human resources, and workforce development teams having a place at the table earlier in the process when bids are awarded.
5. Leveraging Cloud-Based Solutions: Using cloud-based workforce management solutions makes work more mobile and accessible. Contractors can access critical project information and workforce data from anywhere with an internet connection. This smooth communication between contractors, project managers, superintendents, and foremen leads to real-time collaboration, making projects even better.
6. Empowering the Workforce: In commercial construction, the craft worker is the driving force for contractor growth. Empowering these craft professionals is vital for project success. Offering training, professional development, and clear communication helps craft professionals do their best on the project. A supported workforce leads to better work quality and timely project completion.
7. Nurturing Long-Term Relationships: Good workforce development is about more than just one project. Building lasting relationships with highly skilled craft professionals is crucial. By keeping strong connections and providing a positive work experience, construction companies attract top talent for future projects. This long-term approach creates teamwork and familiarity, leading to better project collaboration and great outcomes.
8. Utilizing Social Media for Talent Acquisition: In the digital age, social media plays a big role in finding skilled workers and networking. Contractors can use social media to show off successful projects, highlight their positive work environment, and connect with potential workers. Being active on social media attracts talented professionals and expands the talent pool, leading to a stronger workforce and better projects.

 
To succeed in commercial construction, using effective workforce development practices is a must. Embracing workforce management software, strategic planning, and cloud-based solutions make projects smoother, improves communication, and uses resources wisely. By nurturing a diverse talent pool and supporting the employee workforce, contractors can increase productivity and overall project success. The combination of forward-thinking practices, lasting relationships, and leveraging social media creates a solid foundation for continuous improvement and success in the commercial construction industry.
 
Want to learn more about managing your construction workforce? Sign up to attend C3’s Driving Business Results through Talent Management course! This course is built by HR experts currently working in the industry and based on the best practices accumulated through trial and error. Sign up today at https://www.c3.org/driving-business-results.html.

Angela Robbins Taylor
Executive Director

Workforce is key to maximizing project success
When it comes to construction projects, building owners often focus on minimizing costs. While cost reduction is a valid concern, it's important to recognize the significant impact that investing in a highly trained and skilled workforce can have on the overall project expenses. In this blog, we will explore the compelling reasons why building owners should invest in a skilled workforce to generate lower overall project costs.

1. Increased Productivity:
A highly trained and skilled workforce brings a higher level of productivity to construction projects. Skilled workers possess the knowledge and expertise necessary to perform tasks efficiently and effectively. Their ability to complete work promptly and accurately reduces downtime and increases overall productivity. With fewer delays and enhanced workflow, projects can be completed within shorter timelines, resulting in lower labor costs and reduced project durations.

2. Minimized Rework and Errors:
A skilled workforce significantly reduces the likelihood of errors and rework in construction projects. Well-trained workers have a deep understanding of construction techniques, quality standards, and best practices. Their expertise helps to ensure that work is done right the first time, minimizing costly mistakes and the need for rework. By investing in training and skill development, building owners can save on additional labor, materials, and time associated with rectifying errors.

3. Efficient Resource Utilization:
Skilled workers are proficient in resource management, resulting in efficient utilization of materials, equipment, and manpower. They have the knowledge to optimize material usage, reducing waste and unnecessary expenses. Additionally, their expertise allows them to make informed decisions when allocating resources, avoiding unnecessary overuse or underutilization. By maximizing resource efficiency, building owners can lower material costs, minimize equipment downtime, and reduce overall project expenses.

4. Improved Safety and Risk Mitigation:
A highly trained and skilled workforce prioritizes safety, mitigating the risk of accidents and injuries on the construction site. Skilled workers are well-versed in safety protocols, regulations, and hazard identification. Their expertise reduces the likelihood of workplace incidents, which can result in costly medical expenses, litigation, project delays, and increased insurance premiums. By investing in a skilled workforce, building owners can proactively prevent accidents, ensuring a safe working environment and avoiding the associated financial implications.

5. Long-Term Return on Investment (ROI):
Investing in a highly trained and skilled workforce offers long-term cost savings and a favorable return on investment. Skilled workers not only deliver high-quality work and complete projects efficiently but also contribute to a positive reputation for the building owner and the construction company. A satisfied client base, referrals, and repeat business can be attributed to the superior craftsmanship and professionalism exhibited by a skilled workforce. This, in turn, generates greater business opportunities, enhances profitability, and secures long-term success.

When Owners Ask:
Owners are the key to creating safe and productive projects through a dedicated effort to ensure that the contractors on their jobs are investing in workforce. While the upfront cost of creating a highly trained and skilled workforce may seem significant, it is a strategic decision that leads to lower overall project costs. Through increased productivity, minimized rework, efficient resource utilization, improved safety practices, and long-term return on investment, building owners can achieve substantial savings. By recognizing the value of a skilled workforce and committing to their ongoing development, building owners can optimize project outcomes, elevate the quality of construction, and ultimately generate cost savings that contribute to their bottom line. Investing in a highly trained and skilled workforce is an investment in both the success of individual construction projects and the long-term prosperity of the building owner and is a by-product of deeming a project as C3. Call or email us to ensure your next project minimizes problems, maximizes productivity and quality, and creates the pathway for a skilled workforce of tomorrow. Reach me at (713)999-1013 or angela@c3.org.

Angela Robbins Taylor
Executive Director

Prevention isn’t perfection, it is culture
Creating a comprehensive accident prevention plan is crucial in ensuring the safety and well-being of craft professionals working on commercial construction jobsites. By implementing effective safety measures, construction companies can minimize risks and promote a culture of safety. 

Five Key Components for Accident Prevention
This is not an exhaustive article on how to engineer all risks or event specific risks out of your job, but it is a practical outline of how to prepare a prevention plan that can help identify and eliminate the things that lead to accidents. 

1. Risk Assessment and Hazard Identification:
Risk assessment and hazard identification should take place every day and become part of the actual work of performing their craft for all craft professionals.  Training in identifying hazards as well as a good job hazard or task hazard analysis form will assist workers in being more thoroughly prepared for the things that might be encountered while completing their work.  When asking craft professionals to conduct this piece of your prevention plan keep these three items at the forefront of the conversation. 

• Risk assessment of the jobsite should be conducted in a thorough manner to identify potential hazards and risks associated with specific tasks.
• Regularly review and update the assessment as new hazards emerge or project conditions change.
• Train craft professionals on hazard recognition and reporting procedures to enhance their ability to identify and address potential risks.

2. Safety Policies and Procedures:
Written safety policies and procedures should be shared with craft professionals prior to their arrival on any jobsite.  Additionally, as changes are made to the policies, procedures, or new regulations come out with regard to the work that a craft professional will be performing it is imperative that the accident prevention plan be updated and communicated.  Ensuring you develop and enforce comprehensive safety policies and procedures tailored to the specific jobsite and tasks will increase the chances of accident prevention.  Additionally, clearly communicating these policies to all craft professionals and ensuring they have access to written documentation is critical.  Once the initial policy and procedures are documented it is wise to set up a routine and regularly review and update the protocols to reflect best practices as well as lessons learned from the jobsite. 

3. Training and Education:
While it is not always possible to provide in classroom training or education covering every possible item in the accident prevention plan, it is important that safety training for craft professionals and safety professionals is part of the plan.  Follow these three steps:

1. Provide extensive safety training to all craft professionals before they begin work on the jobsite.
   
2. Cover essential topics such as fall protection, personal protective equipment (PPE), equipment operation, and emergency procedures.
   
3. Conduct regular refresher courses and toolbox talks to reinforce safe work practices and address any new or recurring concerns
   

4. Safety Equipment and Tools:
Ensure that all necessary safety equipment and tools are available and in good working condition. Provide appropriate personal protective equipment (PPE), including hard hats, safety glasses, high-visibility clothing, gloves, and respiratory protection. Regularly inspect and maintain equipment, such as scaffolding, ladders, and power tools, to ensure they meet safety standards. Empowering people to use PPE and maintaining the equipment used to perform their craft is critical to accident prevention. 

5. Ongoing Communication and Reporting:
Communication plays a critical part in all aspects of our projects and is equally important to creating a culture of safety for your workforce.  Encourage open communication among craft professionals regarding safety concerns or near-miss incidents. Additionally, establish a system for reporting accidents, injuries, and near misses promptly to ensure proactive notifications to safety teams of issues. Finally, analyze reported incidents to identify trends and implement corrective actions to prevent future accidents.

Conclusion:
Prioritizing safety and well-being on commercial construction jobsites is paramount to protect the craft professionals who build our infrastructure. By incorporating these five main components into an accident prevention plan—risk assessment, safety policies, training, equipment, and communication—companies can create a safer working environment, reduce accidents, and promote the overall well-being of their workforce. Remember, safety should never be compromised, and continual improvement is key to fostering a culture of safety on construction sites.

Need help getting started with your safety plan? Take advantage of C3's JHA template ​C3.org. ​

Nick Guidry, MBA, M.Ed., SHRM-SCP
C3 Contractor Relationship Manager

In the world of construction, skill development and continuous learning play a vital role in career advancement. Whether you're an aspiring or seasoned carpenter, electrician, plumber, or any other craft professional, finding the right training opportunities is essential for honing your skills and staying ahead in the industry. Thankfully, there are numerous avenues available today that offer specialized craft training programs. In this article, we'll explore some of the best places where construction craft professionals can find the training they need to support their career development, such as:

1. Trade Associations and Unions.  
Trade associations are excellent resources for craft professionals seeking training opportunities. These organizations often offer a wide range of educational programs, workshops, and certifications tailored to specific crafts. They have a vested interest in developing skilled professionals and ensuring industry standards are met. Reach out to trade associations related to your craft and inquire about their training programs.
 
Some examples of top-tier trade association educational offerings:

• AGC Edge Construction Supervision Fundamentals - Virtual Training
• AGC Fundamentals of Building Trades - Masonry Systems
• AGC Fundamentals of Building Trades - Drywall
• AGC Fundamentals of Building Trades - Fireproofing, Firestopping, and Building Thermal Insulation
• CMEF Craft Training Offerings

 
2. Community and Technical Colleges. 
Community and technical colleges are renowned for providing comprehensive vocational training programs, and Houston is home to some of the best. These institutions offer courses and certifications that cater to a diverse range of construction trades. Whether you're just starting out or looking to enhance your existing skills, community and technical colleges are an excellent option. They typically offer flexible schedules, hands-on training, and industry connections that can be invaluable for career development. Check out some of the following:

• Lee College Construction and Trades Programs
• San Jacinto College Construction, Industry, Manufacturing & Transportation
• Lone Star College Construction & Skilled Trades Technology Center
• Houston Community College Construction Industry & Manufacturing Programs

 
 
3. Apprenticeship Programs. 
Apprenticeship programs have long been a traditional route for construction craft professionals to gain hands-on experience and develop their skills. These programs typically combine on-the-job training with classroom instruction. By enrolling in an apprenticeship, you can learn from experienced professionals while earning a wage. Many industry associations and government agencies offer apprenticeship programs. Research and apply to programs that align with your craft and career goals.
 
4. Manufacturer and Supplier Programs. 
Many manufacturers and suppliers in the construction industry provide training programs and workshops to familiarize professionals with their products and installation techniques. These programs are often designed to enhance your understanding of specific materials, tools, and equipment. By participating in these programs, you not only gain knowledge but also build relationships with industry experts and stay updated with the latest industry trends.
 
Continuous skill development is vital for career growth and success. Whether you're a seasoned professional or just starting your journey, investing in your own craft skill is a wise decision. By exploring the avenues mentioned above – trade associations, community colleges, apprenticeship programs, and manufacturer programs – you can find the training opportunities that best suit your needs and career aspirations. Remember, learning is a lifelong process, and embracing training opportunities will help you stay ahead in the ever-evolving industry. So, go ahead, seek out the right training programs, and take your craft to new heights!
 
Need some help figuring out which path you should take on your career journey? Reach out to us at info@c3.org and we’ll help get you connected!